– Special Announcement –
At Dragonfly Retreat, we are closely monitoring the guidelines for COVID-19. The well-being of our guests is of paramount importance.
Our Cancellation Policy: Dragonfly Retreat is committed to ensuring our customers experience flexibility during these challenging times. We are currently open to our guests.
Under normal conditions, we will refund in full up to 90 days prior to the event. During COVID, our policy is to fully refund a payment/deposit for events that we have to cancel due to public health guidance or if COVID mandates prevent travel, etc. For other COVID situations, we will work with individual groups to find mutually acceptable solutions, such as postponing reservations/deposits.
Our Commitment to Cleanliness: We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure that we meet the latest guidelines on hygiene and cleaning.
Cleaning Protocols: All surfaces will be cleaned and disinfected after guests depart and before next guests arrive, with particular attention paid to high-touch areas. We will also be providing disposable hand towels in our bathrooms.
Please call or e-mail us if you have any questions or concerns. We appreciate our guests and want to do our part to keep you healthy. Thanks, Angie & Gerlyn firstname.lastname@example.org 608-451-0048